{"id":261585,"date":"2003-03-01T05:00:00","date_gmt":"2003-03-01T10:00:00","guid":{"rendered":"https:\/\/policyoptions.irpp.org\/issues\/cyber-diplomacy-managing-foreign-policy-in-the-twenty-first-century-book-review\/"},"modified":"2025-10-07T19:33:21","modified_gmt":"2025-10-07T23:33:21","slug":"cyber-diplomacy-managing-foreign-policy-in-the-twenty-first-century-book-review","status":"publish","type":"issues","link":"https:\/\/policyoptions.irpp.org\/fr\/2003\/03\/cyber-diplomacy-managing-foreign-policy-in-the-twenty-first-century-book-review\/","title":{"rendered":"Cyber-Diplomacy: Managing Foreign Policy in the Twenty-First Century (compte rendu)"},"content":{"rendered":"

How can the Department of Foreign Affairs and International Trade (DFAIT) best use information technology (IT) to communicate? That is the key question Evan H. Potter and others raise in Cyber-Diplomacy: Managing Foreign Policy in the Twenty-First Century<\/em>.<\/p>\n

Millions of participants are creating myriad data flows that often flow right over the floodgates foreign services everywhere build to protect and control information. That doesn’t mean diplomats are done for. It just means diplomats are doing to have to do things differently.<\/p>\n

He uses one medium, the book, to discuss others and other how they impact on the conduct of diplomacy in general, while suggesting future directions for DFAIT. Books like this have been around for a while. Don Quixote was in a sense a novel about the impact of the printing press. Marshall McLuhan\u00a0famously argued the media were creating a “Global Village.” Literary critic Hugh Kenner countered with a case that the new phenomenon more closely resembled a “Global City.”<\/p>\n

This collection reflects Potter’s perspective as both an academic, teaching communications at University of Ottawa, while simultaneously a DFAIT policy communications advisor. The book is of some historical interest as it profiles the thinking of experts during the era of the onset of digital diplomacy. The next question is how useful is all the theory it contains. The test will be in how this all plays out in practical terms, starting with how much the suggested program input is accepted by DFAIT.<\/p>\n

“Of all the communications technologies, the ones that are destined to be the most democratic and widespread are the new media led by the Internet and new digital media,” Potter typically writes in a way that leads the reader in more directions than the DFAIT home page.<\/p>\n

The Internet is a digital medium, so presumably this should read “new media led by the Internet and other new digital media.” Or are we discussing “the Internet and other newer digital media?” Like what? The Web is indeed evolving from a telecom based network of networks into a digital soup. But discussing the impact of wireless, Web-compatible toasters on diplomacy is getting ahead of ourselves.<\/p>\n

For many readers, the practical aspects of what the book has to say about digital diplomacy will be more interesting than the theoretical musings. Especially since digital technology devours its sound, and several of the essays are hopelessly dated. The fact that NGOs use the Web, for example, doesn’t need to be demonstrated any longer. Global broadcasting audiences are turning back to local suppliers of content in another, much newer development, to the dismay of the CNNs of this world and presumably advocates of government participation.<\/p>\n

Potter very helpfully makes some “concluding observations based on findings in this volume.”<\/p>\n

Fundamentally, he argues, “Information technology and the rise of the mass media, while levelling the playing field, do not portend an inexorable decline in the utility of foreign ministries\u201d\u201dquite the opposite.” That is quite true. Bankers have figured out how to turn the global flow of data to their advantage. Diplomats are doing the same.<\/p>\n

“The same technologies that are heralded as ushering in a new age of transparency are the ones that can be used by the state to increase its own surveillance, reconnaissance and communications needs,” he says. It is hard to say what this means. Probably “to meet its needs more effectively, and potentially exponentially more abusively.”<\/p>\n

Potter’s own essay, \u201cInformation Technology and Canada’s Public Diplomacy,\u201d focuses on public diplomacy as a means to enhance Canada’s “soft power.” His basic point is well taken, that “amid a cacophony of competing voices,” and “in the face of a decade’s worth of declining Foreign Affairs’ budgets, the new and old communications technologies’ potential to advance Canada’s interests to foreign audiences has not been fully exploited.” Potter’s second major point is that “Ottawa, in contrast to its main competitors, has not identified international broadcasting as a key element in its public diplomacy approach.”<\/p>\n

The merits of an increase to Radio Canada International’s budget aside, and doubtless the case Potter makes is a strong one, this discussion is out of place in a book on cyber-diplomacy. It is doubly disconcerting because it is the Internet that provides the cost-efficiencies a strapped DFAIT and for that matter CBC require, not international broadcasting. Wireless digital delivery of Web audio and video along with vastly cheaper reception technology will in any event soon make the distinction between Webcasting and broadcasting irrelevant.<\/p>\n

Potter has done DFAIT a service in putting this collection together. And Potter serves us all by playing the practical Pancho to the digital Don Quixotes of this world, as he brings some conceptual order to a vastly complex set of issues and paradigms. Cyberdiplomacy is enormously fertile garden of ideas for Canadians who want to see Canada’s foreign policy flourish. And if the conceptual garden needs a little weeding here and there, that is only natural. The Web has its roots in previous communications technologies. But, like a genetically engineered plant, it can run a little wild sometimes.<\/p>\n","protected":false},"excerpt":{"rendered":"

How can the Department of Foreign Affairs and International Trade (DFAIT) best use information technology (IT) to communicate? That is the key question Evan H. Potter and others raise in Cyber-Diplomacy: Managing Foreign Policy in the Twenty-First Century. Millions of participants are creating myriad data flows that often flow right over the floodgates foreign services […]<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false,"content-type":"","ep_exclude_from_search":false,"apple_news_api_created_at":"2025-08-30T01:49:15Z","apple_news_api_id":"95d7685b-e650-4d3b-be18-7672c8636b9a","apple_news_api_modified_at":"2025-08-30T01:49:15Z","apple_news_api_revision":"AAAAAAAAAAD\/\/\/\/\/\/\/\/\/\/w==","apple_news_api_share_url":"https:\/\/apple.news\/AlddoW-ZQTTu-GHZyyGNrmg","apple_news_cover_media_provider":"image","apple_news_coverimage":0,"apple_news_coverimage_caption":"","apple_news_cover_video_id":0,"apple_news_cover_video_url":"","apple_news_cover_embedwebvideo_url":"","apple_news_is_hidden":"","apple_news_is_paid":"","apple_news_is_preview":"","apple_news_is_sponsored":"","apple_news_maturity_rating":"","apple_news_metadata":"\"\"","apple_news_pullquote":"","apple_news_pullquote_position":"","apple_news_slug":"","apple_news_sections":[],"apple_news_suppress_video_url":false,"apple_news_use_image_component":false},"categories":[9346],"tags":[],"article-status":[],"irpp-category":[],"section":[],"irpp-tag":[],"class_list":["post-261585","issues","type-issues","status-publish","hentry","category-uncategorized"],"acf":[],"apple_news_notices":[],"yoast_head":"\nCyber-Diplomacy: Managing Foreign Policy in the Twenty-First Century (compte rendu)<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/policyoptions.irpp.org\/fr\/2003\/03\/cyber-diplomacy-managing-foreign-policy-in-the-twenty-first-century-book-review\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cyber-Diplomacy: Managing Foreign Policy in the Twenty-First Century (compte rendu)\" \/>\n<meta property=\"og:description\" content=\"How can the Department of Foreign Affairs and International Trade (DFAIT) best use information technology (IT) to communicate? That is the key question Evan H. Potter and others raise in Cyber-Diplomacy: Managing Foreign Policy in the Twenty-First Century. Millions of participants are creating myriad data flows that often flow right over the floodgates foreign services […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/policyoptions.irpp.org\/fr\/2003\/03\/cyber-diplomacy-managing-foreign-policy-in-the-twenty-first-century-book-review\/\" \/>\n<meta property=\"og:site_name\" content=\"Policy Options\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/IRPP.org\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-07T23:33:21+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@irpp\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/policyoptions.irpp.org\\\/fr\\\/2003\\\/03\\\/cyber-diplomacy-managing-foreign-policy-in-the-twenty-first-century-book-review\\\/\",\"url\":\"https:\\\/\\\/policyoptions.irpp.org\\\/fr\\\/2003\\\/03\\\/cyber-diplomacy-managing-foreign-policy-in-the-twenty-first-century-book-review\\\/\",\"name\":\"Cyber-Diplomacy: Managing Foreign Policy in the Twenty-First Century (compte rendu)\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/policyoptions.irpp.org\\\/fr\\\/#website\"},\"datePublished\":\"2003-03-01T10:00:00+00:00\",\"dateModified\":\"2025-10-07T23:33:21+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/policyoptions.irpp.org\\\/fr\\\/2003\\\/03\\\/cyber-diplomacy-managing-foreign-policy-in-the-twenty-first-century-book-review\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/policyoptions.irpp.org\\\/fr\\\/2003\\\/03\\\/cyber-diplomacy-managing-foreign-policy-in-the-twenty-first-century-book-review\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/policyoptions.irpp.org\\\/fr\\\/2003\\\/03\\\/cyber-diplomacy-managing-foreign-policy-in-the-twenty-first-century-book-review\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/policyoptions.irpp.org\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Bank mergers\",\"item\":\"https:\\\/\\\/policyoptions.irpp.org\\\/2003\\\/03\\\/bank-mergers\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Cyber-Diplomacy: Managing Foreign Policy in the Twenty-First Century (compte rendu)\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/policyoptions.irpp.org\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/policyoptions.irpp.org\\\/fr\\\/\",\"name\":\"Policy Options\",\"description\":\"Institute for Research on Public Policy\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/policyoptions.irpp.org\\\/fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Cyber-Diplomacy: Managing Foreign Policy in the Twenty-First Century (compte rendu)","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/policyoptions.irpp.org\/fr\/2003\/03\/cyber-diplomacy-managing-foreign-policy-in-the-twenty-first-century-book-review\/","og_locale":"fr_FR","og_type":"article","og_title":"Cyber-Diplomacy: Managing Foreign Policy in the Twenty-First Century (compte rendu)","og_description":"How can the Department of Foreign Affairs and International Trade (DFAIT) best use information technology (IT) to communicate? That is the key question Evan H. Potter and others raise in Cyber-Diplomacy: Managing Foreign Policy in the Twenty-First Century. Millions of participants are creating myriad data flows that often flow right over the floodgates foreign services […]","og_url":"https:\/\/policyoptions.irpp.org\/fr\/2003\/03\/cyber-diplomacy-managing-foreign-policy-in-the-twenty-first-century-book-review\/","og_site_name":"Policy Options","article_publisher":"https:\/\/www.facebook.com\/IRPP.org","article_modified_time":"2025-10-07T23:33:21+00:00","twitter_card":"summary_large_image","twitter_site":"@irpp","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/policyoptions.irpp.org\/fr\/2003\/03\/cyber-diplomacy-managing-foreign-policy-in-the-twenty-first-century-book-review\/","url":"https:\/\/policyoptions.irpp.org\/fr\/2003\/03\/cyber-diplomacy-managing-foreign-policy-in-the-twenty-first-century-book-review\/","name":"Cyber-Diplomacy: Managing Foreign Policy in the Twenty-First Century (compte rendu)","isPartOf":{"@id":"https:\/\/policyoptions.irpp.org\/fr\/#website"},"datePublished":"2003-03-01T10:00:00+00:00","dateModified":"2025-10-07T23:33:21+00:00","breadcrumb":{"@id":"https:\/\/policyoptions.irpp.org\/fr\/2003\/03\/cyber-diplomacy-managing-foreign-policy-in-the-twenty-first-century-book-review\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/policyoptions.irpp.org\/fr\/2003\/03\/cyber-diplomacy-managing-foreign-policy-in-the-twenty-first-century-book-review\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/policyoptions.irpp.org\/fr\/2003\/03\/cyber-diplomacy-managing-foreign-policy-in-the-twenty-first-century-book-review\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/policyoptions.irpp.org\/fr\/"},{"@type":"ListItem","position":2,"name":"Bank mergers","item":"https:\/\/policyoptions.irpp.org\/2003\/03\/bank-mergers\/"},{"@type":"ListItem","position":3,"name":"Cyber-Diplomacy: Managing Foreign Policy in the Twenty-First Century (compte rendu)"}]},{"@type":"WebSite","@id":"https:\/\/policyoptions.irpp.org\/fr\/#website","url":"https:\/\/policyoptions.irpp.org\/fr\/","name":"Policy Options","description":"Institute for Research on Public Policy","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/policyoptions.irpp.org\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"}]}},"_links":{"self":[{"href":"https:\/\/policyoptions.irpp.org\/fr\/wp-json\/wp\/v2\/issues\/261585","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/policyoptions.irpp.org\/fr\/wp-json\/wp\/v2\/issues"}],"about":[{"href":"https:\/\/policyoptions.irpp.org\/fr\/wp-json\/wp\/v2\/types\/issues"}],"wp:attachment":[{"href":"https:\/\/policyoptions.irpp.org\/fr\/wp-json\/wp\/v2\/media?parent=261585"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/policyoptions.irpp.org\/fr\/wp-json\/wp\/v2\/categories?post=261585"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/policyoptions.irpp.org\/fr\/wp-json\/wp\/v2\/tags?post=261585"},{"taxonomy":"article-status","embeddable":true,"href":"https:\/\/policyoptions.irpp.org\/fr\/wp-json\/wp\/v2\/article-status?post=261585"},{"taxonomy":"irpp-category","embeddable":true,"href":"https:\/\/policyoptions.irpp.org\/fr\/wp-json\/wp\/v2\/irpp-category?post=261585"},{"taxonomy":"section","embeddable":true,"href":"https:\/\/policyoptions.irpp.org\/fr\/wp-json\/wp\/v2\/section?post=261585"},{"taxonomy":"irpp-tag","embeddable":true,"href":"https:\/\/policyoptions.irpp.org\/fr\/wp-json\/wp\/v2\/irpp-tag?post=261585"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}