You’ve probably heard that Kevin Crull, head of Bell Media, has apologized for interfering with how CTV News (owned by Bell Media) reported the results of the CRTC’s recent decision regarding the so-called pick-and-pay question. Apologizing is good. Doing so is seldom easy, particularly for a corporate chief.
Here’s the piece I wrote for Canadian Business, in which I contemplate the apologize-vs-resign dilemma.
Kevin Crull, the CRTC, and CTV News: Is apology enough?
The short version: It’s not clear that an apology is enough, when it is intended as a remedy to a decision that goes to the ethical fundamentals of the business you run.